Privacy Policy

Obtaining Your Personal Information

Your privacy and the security of your personal information is our highest priority. We aim to provide you with the best and most intuitive online shopping experience possible. In order to achieve this and facilitate the provision of our products and services, it is necessary for us to collect some personal information about you. We collect personal information about you when you register to use this website, place an order with us or when you provide feedback about our products and services.

Using Your Personal Information

We use the personal information that we collect about you to maintain your registration details, acknowledge, process and confirm any orders that you place for our products and services and facilitate the delivery of any goods or services ordered. We also screen the orders placed on this website to detect and prevent fraudulent transactions.

Marketing Communications

We offer a free email newsletter, which is designed to keep you informed of products, promotional offers and relevant Industry news that we feel may be of interest to you. You may choose to receive our email newsletter when you register to use this website and we will only send you this material where you have consented to receiving such communications.

Where you have previously consented to receiving our email newsletter, we will cease sending you the newsletter and any future marketing communications if you inform us that you no longer wish to receive this material. If you wish to unsubscribe from our email newsletter or marketing communications please login to your account and update your registration details accordingly to reflect this or alternatively please contact us for assistance. To contact us by phone please call 020 8462 8822 or alternatively email us at

Cookies and Automatic Information

We use automated tools to analyse customer statistics, sales, traffic patterns and related website information. The information we collect in this way is used to customise and improve the content and layout of the website for our customers generally or for each individual customer. We also use cookies on this website; cookies are text file identifiers that we send to your local computer through your web browser to enable us to recognise which browser you are using and display web content more efficiently. Cookies also enable you to store items in your shopping basket whilst you browse the website for further products and services. You can choose to block cookies using the settings in your web browser; however, if you do so this may affect your ability to use this website.

Links to Other Websites

This website may contain links to other third party websites however, we are not responsible for the privacy practices of these websites. We therefore recommend that you review the privacy policies on any third party website that you visit from a link on this site, as the privacy practices of other websites are likely to differ from our own.

Changes to this Privacy Policy

If we decide to update this privacy policy we will post the changes here. However, we will not make material changes to the way we use your personal information without your consent.

If you would like to discuss any aspect of this privacy policy or any matter relating to our privacy practices generally, please contact us. To contact us by phone please call 020 8285 6162 or alternatively email us at